Remote Control Issues & Maintanance

Before Using

Before you take your Boost Fin for a spin, it's important to make sure that the remote is assembled correctly. Sometimes, the remote may arrive without the screws properly fastened, which could potentially lead to water leaks during your first session. To avoid this, take a moment to check if the remote is screwed together properly.

Using a 1/16 inch hex key (or 1.5 mm), ensure that all screws are securely fastened without overtightening them. Simply checking that they are not loose will be enough to prevent any potential leaks.

Connectivity Issues

Battery is low or dead

Intermittent connection between the device and the remote may happen due to simple battery running down. You will need a 1/16 inch hex key (or 1.5 mm) and our video guide that will assist you to replace it:

Carbon-coated boards

While the Boost Fin has proven to be highly successful on a wide range of boards, we have also discovered that carbon fiber can sometimes cause interference with the RF (radio frequency) signal. This means that the remote connectivity may not function as expected on certain carbon boards.

We recommend trying the Boost Fin on a different board if you encounter any remote connectivity issues while using it on a carbon board. This temporary solution will allow you to continue enjoying the benefits of your Boost Fin until we find a working solution for this specific compatibility challenge.

Once we have found a reliable solution, we will let everyone know. Our goal is to ensure that every customer can utilize the Boost Fin to its fullest potential, regardless of their board's composition.