Remote Connectivity, Compatibility, and Battery Replacement.
Over time, the battery in your remote may experience difficulties. To ensure uninterrupted functionality, we have created a video guide that will assist you in replacing the battery in your remote: https://youtu.be/CkCzEZmQ5gk.
While the Boost Fin has proven to be highly successful on a wide range of boards, we have also discovered that carbon fiber can sometimes cause interference with the RF (radio frequency) signal. This means that the remote connectivity may not function as expected on certain carbon boards.
We recommend trying the Boost Fin on a different board if you encounter any remote connectivity issues while using it on a carbon board. This temporary solution will allow you to continue enjoying the benefits of your Boost Fin until we find a working solution for this specific compatibility challenge.
Once we have found a reliable solution, we will let everyone know. Our goal is to ensure that every customer can utilize the Boost Fin to its fullest potential, regardless of their board's composition.
In the meantime, if you have any further questions or concerns about remote connectivity or compatibility issues, please do not hesitate to reach out to our customer support team. We are here to assist you and provide the best possible solution.