Orders Returned to Sender

If the postal service is unable to deliver your order, it will be sent back to us. The most common reasons for failed delivery include:

  • Insufficient or incorrect address
  • No one home when delivery is attempted
  • Parcel not picked up from the local post office

It's difficult to predict how long your parcel will take to make it back, because it will be returned with the slowest (and cheapest) shipping method available.

Please note that we are unable to refund your initial shipping fee. Once your order makes it back to us, we will get in touch to confirm the shipping cost for redelivery.

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